Privacy policy

1. Personal data controller

This website is operated by Chemical Specialties Corporation Co., Ltd., the ASACLEAN distributor in Thailand.

2. Data possibly received

When you choose to contact us or request samples, we may receive voluntarily sent data such as name, company, phone number, email, machine type, grades of interest and production-problem details.

3. How website forms work

4. Purposes of data use

• Answer questions, give technical advice and recommend ASACLEAN grades.
• Call back on product samples, quotations or requested services.
• Follow up test results and improve services.
• Meet legal duties and business document retention.

5. External services

The website uses Google Apps Script and Google Sheets to receive and manage form requests, and links to external services such as LINE, Facebook, YouTube, Google Fonts and the company website. These providers may process data and technical data under the policies of each service.

6. Cookies and analytics

As of this policy update date, the website has no user-account system; form data goes to the company Google Sheet and is not stored as a database on the website server. Adding analytics tools or consent-requiring cookies will update this notice and consent mechanics accordingly.

7. Retention and disclosure

Company officers in sales, customer service and technical roles may access data by duty for task splitting and callbacks. We retain data only as needed for business purposes, customer service and legal terms, and never sell your personal data. Disclosure occurs only to necessary providers or as the law requires.

8. Data-subject rights

You may request access, correction, deletion, objection, processing restriction or consent withdrawal under personal-data-protection law terms, contacting us below.

9. Contact us